Object Type–Based Filtering in Forms Form configurations involving Object Types are now smoother and more user-friendly. The Form Designer has been enhanced to ensure that only Activity and…

Introduced V2 API to Fetch Opportunity by Lead Unique Fields What’s the benefit? This enhancement simplifies API calls, improves performance, and makes it easier to retrieve opportunities using…

Multiple Billing User Support for all Accounts Administrators can now assign multiple users as billing users, granting them access to the Manage Subscription page. This enhancement allows more…

We’ve introduced four new Lead Action Templates in Universal Data Sync (UDS) to simplify lead management operations. These templates eliminate the need for manual API setup and allow…

Configurable Opportunity Sorting Fields Currently, all opportunity fields are available for sorting on both web and mobile platforms. However, users prefer to have only selected fields available in…

Opportunity Term Renaming in Forms Opportunity-related terms in forms have been updated to match the revised nomenclature used across the platform, ensuring consistency in how opportunities are referenced.…

Gen AI for Email Campaigns You can now generate subject lines and email content for both one-to-one emails and emails to lists using LeadSquared’s GenAI Feature. This enhancement…

Revamped Domain Mapping To simplify domain configuration before publishing a portal, we have enhanced the setup process. Users can now host portals in either a custom domain or…

Agent WhatsApp Number Field A new system user field, “Agent WhatsApp Number”, has been introduced, similar to the Agent Phone Number field. One or more WhatsApp numbers can…

Introducing GenAI Capabilities in Emails You can now leverage GenAI capabilities to enhance your emails. With LeadSquared’s GenAI feature, you can generate email content and subject lines directly…

Casa Homepage on Web (Soft Launch) The Casa homepage, previously available only on the mobile application, is now extended to the web platform for NextGen users. This allows…

Lapp Usage Dashboard The Lapp Usage Dashboard is now live. The Dashboard provides a centralized view of all Lapp performance data, eliminating the need to check each integration…

Lead Stages for Different Object Types in Default & Dynamic Forms Marvin and NextGen platforms now support different lead stages for object types present in Default and Dynamic…

We’ve enhanced the Leadsquared Web App by introducing a new user interface for a faster and improved experience. We’ve also added videos to help you navigate the new…

Clone Lists Introducing a new feature that allows you to easily clone lead lists, reducing the effort required when creating lists with multiple advanced search conditions. It is…

Smart Links Portals now support the creation of Smart Links, a feature designed to enhance how you guide leads through their journey. With Smart Links, you can seamlessly…

Lapp Code Quality Scan Using AI To uphold high code quality standards, all code must now pass Code Validation before publishing. If the scan detects any errors or…

This post rounds up the most significant, highest value, biggest impact LeadSquared releases this year. Here’s the latest –   Service CRM Managing customer support shouldn’t be complicated.…

Hide System Fields from Users via Permission Templates While configuring permissions for sales users via Permission Templates, admins can now restrict access to system lead fields (e.g., “Created…

Manage Subscriptions: Complete Transparency The new Manage Subscriptions feature is designed to provide complete visibility and control over your LeadSquared subscription, making it easier than ever to manage…

Automations Now Associated with Email Templates in Email Library Email templates created via the Email Library can be used in Automations. Often, you will be making minor edits to these…

Currency Format Support for Task Number Fields Previously, Currency Format was supported for Lead, Opportunity, Activity, and CFS Fields. Now, the feature is also available on the number…

Integer Datatype for Opportunities, Activities, and CFS Previously, only decimal numbers were supported in the Opportunity, Activity & CFS modules. Now, integer numbers are also supported in these…

Deprecated Feature – Export Form as HTML The Export Form as HTML feature has been deprecated. Instead, customers can use a more advanced feature – Form Widgets. The…