Experience a smarter, faster, and more efficient Service CRM! This update brings powerful enhancements across email, ticketing, automation, chat, and reporting, helping your teams resolve tickets quicker, streamline workflows,…
Set SIERA Dashboard as Your Mobile App Landing Page You can now access the full SIERA dashboard directly from the homepage by setting it as the mobile app’s…
Set SIERA Dashboard as Your Mobile App Landing Page You can now access the full SIERA dashboard directly from the homepage by setting it as the mobile app’s…
Introducing GenAI Capabilities in Emails You can now leverage GenAI capabilities to enhance your emails. With LeadSquared’s GenAI feature, you can generate email content and subject lines directly…
Casa Homepage on Web (Soft Launch) The Casa homepage, previously available only on the mobile application, is now extended to the web platform for NextGen users. This allows…
Lapp Usage Dashboard The Lapp Usage Dashboard is now live. The Dashboard provides a centralized view of all Lapp performance data, eliminating the need to check each integration…
We’re excited to announce significant improvements to Service CRM. These updates are designed to enhance your experience and streamline your workflow. Email Channel Email Threaded View – View…
Introducing SIERA Dashboards in the Mobile App Access key metrics and analyze dependencies with the new SIERA Dashboards on the mobile app, all in one view. Simply open…
Introducing SIERA Dashboards in the Mobile App Access key metrics and analyze dependencies with the new SIERA Dashboards on the mobile app, all in one view. Simply open…
Lead Stages for Different Object Types in Default & Dynamic Forms Marvin and NextGen platforms now support different lead stages for object types present in Default and Dynamic…
Save as Draft for Dynamic Forms Experience a flexible form-filling process with the new Save as Draft option for Dynamic Forms. You can now easily save a form…
Holiday Calendar View Enhance your planning and approval process by scheduling around holidays. When creating or approving a plan, you can now view holiday blocks based on your…
We’ve enhanced the Leadsquared Web App by introducing a new user interface for a faster and improved experience. We’ve also added videos to help you navigate the new…
Clone Lists Introducing a new feature that allows you to easily clone lead lists, reducing the effort required when creating lists with multiple advanced search conditions. It is…
Smart Links Portals now support the creation of Smart Links, a feature designed to enhance how you guide leads through their journey. With Smart Links, you can seamlessly…
Lapp Code Quality Scan Using AI To uphold high code quality standards, all code must now pass Code Validation before publishing. If the scan detects any errors or…
Introducing Lexi AI We’re excited to introduce Lexi AI, which uses an advanced LLM model to generate templated responses to customer queries. With a single click, the system…
This post rounds up the most significant, highest value, biggest impact LeadSquared releases this year. Here’s the latest – Service CRM Managing customer support shouldn’t be complicated.…
Hide System Fields from Users via Permission Templates While configuring permissions for sales users via Permission Templates, admins can now restrict access to system lead fields (e.g., “Created…
1. Customizable Themes for Enhanced Brand Identity With the new Theming feature on Casa, you can now personalize the LeadSquared Mobile App to align with your organization’s branding.…
1. Ace Notifications to stay informed on Goals and Incentives Stay up-to-date with your goals and incentives directly from the LeadSquared Mobile App. Users will receive real-time notifications…
We’ve rolled out new enhancements to improve efficiency, streamline workflows, and enhance communication. From bulk actions and smarter ticket management to seamless integrations and automated processes, these updates…
Manage Subscriptions: Complete Transparency The new Manage Subscriptions feature is designed to provide complete visibility and control over your LeadSquared subscription, making it easier than ever to manage…
Automations Now Associated with Email Templates in Email Library Email templates created via the Email Library can be used in Automations. Often, you will be making minor edits to these…
